Click Start | All Programs | Debugging Tools for Windows, and open WinDBG. This Microsoft Support Knowledge Base article will explain how to read the small memory dump files that Windows creates for debugging purposes. I normally create a folder first and then direct the install to that folder because I use WinDBG for two operating systems, XP and Vista, and want to keep them separate and organized.
To download and install the Windows debugging tools for your version of Windows, visit the Microsoft Debugging Tools Web site.įollow the prompts, and when you install, take note of your Symbols location, if you accept the default settings. The location of the Minidump files can be found here: Restart the PC normally, as this will allow the System to error and Blue Screen and then create the Minidump. Select Small Memory Dump (64 KB) and make sure the output is %SystemRoot%\Minidump.Ħ. Click on the dropdown arrow under Write Debugging Information.ĥ. Click Advanced, and under Start Up and Recovery, select Settings.Ĥ. Keep in mind that if you are not experiencing a blue screen fatal system error, there will be no memory dump to capture.Ģ.
Microsoft's WinDBG will help you to debug and diagnose the problem and then lead you to the root cause so you can fix it. The error message is trying to point you to a fatal operating system error that could be caused by a number of problems.
Have you ever wondered how to obtain extra information from the infamous Blue Screen of Death (BSOD) that will sometimes show up and give you a cryptic, Stop: 0x00000000 error message, before flashing off the screen.
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